1. Monica Cho, a regular customer, claims that the hiking boots she received are not the same brand as those         in our mail order catalogue.

• (A) pictured
  
• (B) dated
  
• (C) sampled
  
• (D) rendered
  

2. Ms. Bradstreet informed me she has no         lunch appointment and will be able to meet with us today.

• (A) scheduling
  
• (B) scheduler
  
• (C) scheduled
  
• (D) schedule
  

3. Julie Laporte maintains that the concept for this TV commercial was         own rather than Daniel Ruel’s.

• (A) she
  
• (B) hers
  
• (C) herself
  
• (D) her
  

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